1. Introduction

At Buynbuy, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.buynbuy.co.uk.

2. Information We Collect

We may collect the following personal information:

• Name

• Email address

• Billing and shipping address

• Contact number

• Payment information (processed securely by third-party providers)

• IP address and browser details

3. How We Use Your Information

We use your data to:

• Process orders and payments

• Deliver products to you

• Send you order updates and promotional emails (if you opt-in)

• Improve website functionality and user experience

• Prevent fraud and ensure secure transactions

4. Cookies

Our website uses cookies to enhance your experience, track usage patterns, and simplify the checkout process. You can manage cookie preferences in your browser settings. Refusing cookies may limit site functionality.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

• Delivery partners

• Payment processors

• IT service providers

• Legal or regulatory bodies if required by law

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing for direct marketing

• Lodge a complaint with the ICO

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Please review this page regularly to stay informed.

10. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us at:
📧 Email: info@buynbuy.co.uk
📍 Address: [Insert Company Address]

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🔁 Return & Refund Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

We want you to be happy with your purchase from Buynbuy. If you’re not satisfied, we’re here to help.

1. Return Eligibility

You may return most items within 14 days of receiving them, as per UK Consumer Contracts Regulations, provided the items are:

• Unused and in original packaging

• In a resalable condition

• Accompanied by proof of purchase

2. Non-Returnable Items

We cannot accept returns for:

• Opened or used items

• Perishable goods

• Gift cards or downloadable software

• Items marked “final sale” or “non-refundable”

3. How to Initiate a Return

Please contact our customer service team at returns@buynbuy.co.uk with your order number and reason for return. We’ll provide instructions and the return address.

4. Refunds

Once your return is received and inspected, we will notify you. If approved, your refund will be processed within 5–7 business days to your original payment method.

5. Return Shipping

Customers are responsible for return shipping costs unless the item was faulty, damaged, or incorrect.

6. Damaged or Faulty Items

If your item arrives damaged or defective, please notify us within 48 hours with photos and a description. We will offer a replacement or full refund.